Disclaimer
The website www.ascendfp.com (the "Website") is owned and operated by Ascend Financial Inc (the "Firm"). Through the website, the Firm provides general investment guidance and assistance to its clients looking to make investments in mutual funds, purchasing insurance, and saving in general across different financial products such as company deposits, debentures, RBI bonds, capital gains bonds etc.
The content on the Website, including views and opinions on various savings and investment instruments, insurance policies and investment strategies, in general, are solely for information purposes only. The data and information provided on the Website concerning personal finance are not intended to constitute, and should not be construed as, a solicitation or recommendation for individual investment. Users of the Website should make informed investment decisions based on their own personal needs and objectives. The Firm shall not be liable for any investment decisions made by users based on the data and information provided on the Website.
The data and information presented on the Website are believed to be reliable; however, the Firm does not warrant its completeness or accuracy. Users must access and use the data and information on the Website at their own risk. The information provided on the website is not to be considered as investment advice. Users should exercise their own judgment and perform their own due diligence before making any investment decisions.
Additional product-specific information such as mutual fund fact sheets, mutual fund news, mutual fund NAVs, mutual fund historic returns, quants related to mutual fund risks etc. is sourced from external sources and/or websites. While the Firm endeavours to obtain information from sources believed to be reliable and accurate, the Firm does not guarantee the accuracy or sufficiency of such information and will not be liable for any errors or inaccuracies therein.
By accessing and using the Website, users agree to be bound by the above limitations and disclaimers. The contents of the Website may not be republished, in whole or in part, in any print or electronic media without the express written permission of the Firm.
Privacy Policy
This privacy policy sets out how Ascend Financial Inc. uses and protects any information that you share when you use this website or engage with us for our services both online and offline. Ascend Financial Inc. is committed to ensuring that your privacy is always protected. Should we ask you to provide certain information by which you can be identified when using this website or our app, you can be assured that it will only be used in accordance with this privacy statement.
Ascend Financial Inc. may change this policy from time to time by updating this page. Ascend Financial Inc. understands that our relationship is strongly built on trust and faith. While using information on this website or availing our services, Ascend Financial Inc. may become privy to the personal information of its clients including information that is of confidential nature. Ascend Financial Inc. is strictly committed to protecting the privacy of its clients and has taken reasonable measures to protect the confidentiality of the client information and its transmission through World Wide Web. We have installed SSL certificate, which has enabled secure connection from web browser to server. However, it shall not be liable in any manner for disclosure of the confidential information in accordance with this Privacy Commitment or in terms of the agreement if any with the client or by reasons beyond its control. We may however be required to disclose your personal information to Government, Judicial bodies, and our Regulators or to any person to whom the Firm is under an obligation to make disclosure under the requirements of any law binding on the Firm or any of its branches, if required. Hyperlink Policy for user Any hyperlink to other Internet sites is at customer’s own risk. The contents of which and the accuracy of opinions expressed are not verified, monitored, or endorsed by Ascend Financial Inc., in any way or manner. Ascend Financial Inc. is not responsible for the setup of any hyperlink from a third-party website to Ascend Financial Inc.
What we collect
We may collect the following information:
- Name and contact details
- Personal information, including date of birth, Aadhar Number, and Permanent Account Number (PAN)
- Demographic information such as gender and annual income
- Other information that can help us improve our services
What we do with the information we gather
- execute Know-Your-Customer (KYC) registration as required by SEBI and/or other regulatory bodies
- To perform compliance checks and keep/maintain internal records
- To use the information to improve our products and services
- To periodically send emails and/or SMS to your registered email address about your investments, or other investment related information which we may be useful.
- We will not sell, distribute, or lease your personal information to third parties unless we are required to share such information under the terms and conditions of the products and services you avail, or we are required to do so by law.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
In order to enable a centralized account for transacting & reporting some of your financial transactions we have licensed services and software from Futurewise Technologies Pvt Ltd & Datacomp Web Technologies (I) Pvt Ltd. We have also partnered with Valueleaf India Services Pvt Ltd. solely to provide transactional messaging services.
These third-party providers may choose to collect, use and disclose your information that which will be deemed necessary in order to offer services to you on your behalf and who we use to support our business. In order to get a better understanding of the extent of information shared & security of your data we recommend you read their privacy policies so you can understand the way your personal information will be handled by these providers.
Note that your data is shared with some of these service providers who are located outside the jurisdiction of the state of Karnataka. When you opt-in to our services, you are electing to proceed with an understanding that this involves the services of a third-party service provider/s and that your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you are redirected to a third-party application from our website you are no longer governed by this Privacy Policy or our Terms of Service. We are not liable for the privacy practices of the third-party vendor sites and advise you to read & understand their privacy policy with respect to information & security. We make no representation as to the completeness or accuracy of information provided at these websites. Nor is Ascend Financial Inc. liable for any direct or indirect technical or system issues or any consequences arising out of your access to or your use of third-party technologies, websites information, and programs made available through this website. When you access one of these websites, you are leaving our website and assume total responsibility and risk for your use of the websites you are linking to.
Security certificates
Ascend Financial Inc. is primarily a distributor of financial products. We fully recognise and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard – some of these are technical, and some are structural. We take utmost measure and work diligently to protect the information that you share with us. We use appropriate technical and organisational measures to protect the personal data we process from accidental or unlawful destruction, loss, alteration, unauthorized disclosure and access unless specifically directed or mandated to do so under any Applicable law, legal proceeding or directive by any administrative, judicial, quasi-judicial, statutory or regulatory body or any authority or agency of the Government.
When it comes to data security, our goal is to ensure that
- Your data is stored safely and securely – passwords are one-way encrypted before being stored in the database for high security.
- All communication with you, or with mutual fund companies and other service providers – are encrypted using the highest standards.
- Your data is not shared with anyone unless you have explicitly requested us to do so to fulfil a transaction request.
- To ensure that we achieve these goals, we have a variety of certifications/trust verifications in place for our firm, both from technical and legal/operational perspectives. All our communications are encrypted by 256-bit encryption, and our data is hosted with top-tier hosting service providers. To protect your personal information on our third-party service providers, we have taken reasonable precautions to ensure the vendors notify us as soon as there is any data breach. We have ensured that all the data is stored on servers in secure (3 Tier security with advanced firewall protection) facilities, and systematic processes and procedures are implemented for securing and storing data. Also, our data is continuously backed up to ensure continuity of operations.
Consent
You consent to our collecting information that will help in using it for rendering our services to you. We do not undertake any marketing campaigns. However, by engaging with us you consent to receiving any information from us via email and/or SMS that is only directly or indirectly related to the (distribution) services offered by us.
Controlling your personal information
If you believe that any of your information with us is incorrect or incomplete, please email us as soon as possible at support@ascendfp.com. We will promptly correct any information found to be incorrect.